At Flexiroam, we are committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We strive to align with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA and continually improve our digital properties.

Commitment
Flexiroam’s accessibility policy is based on the Web Content Accessibility Guidelines (WCAG) 2.2 – Level AA and adheres to global best practices for web accessibility.

Our goal is to provide a seamless and inclusive digital experience across all devices and platforms, ensuring everyone can access our services with ease.

Compliance Status
The current accessibility status of www.flexiroam.com is partially compliant with WCAG 2.2 Level AA. This means some parts of the content may not fully conform to the accessibility standard, but we are actively addressing these issues.

Accessibility Audit Results
A manual accessibility audit was conducted using Google Lighthouse (v11) with the following outcomes:

Accessibility Score: 81/100
Date of Audit: 13 June 2025
Pages Tested: Homepage, Plans, Checkout, Dashboard Login, Contact Us

Summary of Findings

Strengths Identified
- Sufficient color contrast for most text/background combinations
- Meaningful link and button names in most sections
- ARIA roles and landmarks used appropriately on primary layouts
- Headings are in logical order and support screen reader navigation
- Keyboard navigation works effectively in core areas (e.g., navigation, buttons)

Areas for improvement
- Names & Labels - Some elements (e.g., SVG icons, buttons) are missing accessible names, making them invisible to assistive technologies.
- Color Contrast - While mostly compliant, a few interactive elements (e.g., light gray on white) fall short of minimum contrast ratio.
- ARIA Attributes - Certain aria-* attributes are not correctly applied (e.g., aria-expanded missing on accordions).
- Form Elements - Inputs lack associated elements or placeholder text in a few forms, impacting usability for screen reader users.
- Language Attribute - The HTML root element is missing a valid lang attribute, which is critical for screen readers.
- Image Alt Text - Some decorative icons and images either lack alt text or have inappropriate descriptions.

Tools & Methodology

Our audit included the use of:
- Google Lighthouse v11
- axe DevTools (Chrome)
- NVDA (Windows screen reader)
- VoiceOver (macOS/iOS)

Tests were run in:
- Chrome (Windows/macOS)
- Safari (macOS/iOS)

Ongoing Accessibility Improvements

We take these findings seriously and are taking action. Our current and planned improvements include:

- Adding descriptive aria-labels and accessible names to all interactive icons
- Ensuring color contrast meets WCAG thresholds throughout the site
- Correcting form labels and providing clear validation messages
- Applying the correct lang="en" declaration in HTML
- Enhancing mobile accessibility by increasing tap target sizes
- Removing incorrect alt text from decorative images

Feedback and Support

We welcome your feedback on the accessibility of Flexiroam.com. If you encounter accessibility barriers, please let us know:

Email: support@flexiroam.com

Last Updated

This statement was last reviewed and updated on 13 June 2025.